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Reset Your Password

I have forgotten my password.

Carsten Rhinow avatar
Written by Carsten Rhinow
Updated over 5 months ago

There are two different ways to reset your password:

A) You have entered your e-mail address:

If your e-mail address has been stored in our system, then the password can be reset quickly and easily via the "Forgot your password?" option on the start page.

B) You use a user name:

In this case, the password cannot be reset independently.

The easiest way to do this is to contact our support team via the interactive chat. We will respond within a few hours during our service hours. You can also send us an e-mail to [email protected].

To reset the password quickly, we need your user name and the name of the company.

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